Kelly Mancini wrote:
Job Scope
The Floating Leasing Specialist is responsible for presenting and leasing a community to prospective residents, leasing apartments, providing customer service, and participating in the marketing of the community. The Floating Leasing Specialist works in conjunction with the property management and marketing team to achieve the leasing goals established for the property as well as the goals of Shea Properties. You will be floating to multiple properties within the Orange County area ( Car allowance provided ) .
The Floating Leasing Specialist will assist the on -site team in helping determine factors associated with properties that are challenged with availability, occupancy or staffing. They will assist with new leasing specialist mentoring, cover staffing needs or assist in leasing communities with leasing challenges. The Flaoting Leasing Specialist is expected to promote and successfully execute all leasing, sales and marketing related responsibilities and policies as an expert in leasing .
The Floating Leasing Specialist, as with all Shea team members, is expected to conduct him /herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.
Job Duties
•Will work at or "float" to multiple sites as assigned. Educates self on leasing challenges before arriving on site.
•Participates in lineup every morning.
•Opens and inspects the models and the market “ready” vacants daily to ensure they are presentable in accordance to established standards. Ensures leasing center is open and ready for business on time each day. Maintains office presentation in a professional manner. Assists with closing and securing the office and models daily.
•Answers telephone and email leads by responding to leasing inquiries.
•Responds to all Vaultware, PopCard and internet leads on a daily basis.
•Writes and posts a minimum of two Craigslist ads daily and possibly more if directed by Supervisor to do so.
•Must follow Yieldstar pricing procedures as directed by supervisor.
•Greets and presents property to prospective residents through personalized tours. Gathers information regarding needs, and qualification of prospective resident. Conducts follow-up with prospects.
•Leases apartments by actively marketing and promoting the apartment community using our leasing tools i.e. sheaapartments.com, leasing kiosk, LTS, Yardi, Saferent, Vaultware and YieldStar .
•Responsible for accurately and timely Yardi input for all telephone, email and walk-in traffic. Also responsible for inputting rentals and cancellations.
•Compiles welcome paperwork with lease, associated addendums and forms in compliance with policies and procedures. Establishes move-in appointments for reviewing the lease and lease documents with new residents.
•Upon move-in, completes a thorough walk through of apartment and community amenities with the new residents.
•Uses the interactive leasing kioks effectively in leasing presentations and reports any issues if identified.
•Gathers competitive market information weekly/monthly through telephone calls, internet research and site visits.
•Prepares routine reports (market survey) and shares information with on-site management team. Shops the competition to compare sales technique, pricing strategy and merchandising.
•Works with the team assigned to ensures all information is input into Yardi by the close of each business day.
•Champions their individual Leasing Fundamentals process.
•Assists in maintaining an accurate and current priority wait list and assures all prospects are kept in constant communication with leasing availability.
•Mentors new leasing specialists using the 90 day checklist and AL@SP on boarding program.
•Promotes and masters all leasing and marketing initiatives
•Test new leasing products and assist with product rollout if needed.
•Provides customer service per Shea core values and customer care service standards.
•Demonstrates the ability to handle resident concerns and direct them to the ACM and CM when appropriate.
•Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.
Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)
•Minimum one to two years in apartment leasing
•Effective written and verbal communication
•Must have the ability to perform peer training and mentoring
•Time management and organization skills
•Familiar with Microsoft Office products (Word/Excel/Outlook)
•Yardi, Lead Tracking Solutions and YieldStar experience
•High School diploma or equivalent required
•College degree or some college preferred
Desired Competencies
•Adaptability
•Builds Positive Relationships
•Customer Focus
•Innovation
•Continuous Learning
•Performance Excellence
•Communication
•Contributing to Team Success
Work Environment
The Floating Leasing Specialist works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule varies depending on the property. Hours are usually scheduled from 9 a.m. – 6 p.m. The position is required to work one weekend day. However, the Floating Leasing Specialist should be flexible with availability depending on the needs of the property. Must be able and willing to travel to other communities.
If you are interested in applying for this opportunity, please e-mail resume directly to our Recruiter Kelly Mancini at Kelly.mancini@sheaproperties.com or call at 949-389-7106
Kelly Mancini
Recruiter
Shea Properties
949-389-7106
Posts: 1
Participants: 1
Read full topic