**Req ID** 24314BR
**Job Title** Warranty Engineer
**Business Unit** North America Body Control Systems
**Job Description** Lead analysis of warranty returns from the customer, write reports and close issues with TRW customers. Responsible to work directly with TRW customers from initial contact of a return through final closure which meets the customer timing and expectations. Use standard and customized test equipment to analyze and determine the failure mode of product returned by customers. Utilize customer vehicle software and communication protocols in order to identify customer fault codes and gather other data needed to aid the analysis process. Work with Manufacturing, Quality, Design, Process Engineering and Supplier Quality teams to obtain and document containment actions, root cause(s) and corrective action(s). Proactively work to minimize overall analysis time and disposition of suspect material. Lead in the development of new test equipment, fixtures, software and other tools needed for present and future designs. Create, gather, maintain, and analyze data from TRW and customer databases/web portals as required. Communicate results to internal and external customers with charts, graphs and summaries. Participate in warranty review meetings (internal/external). Write and deliver accurate, clear and concise analysis reports and presentations on time.
**Education Requirements** Bachelors Degree in Engineering required
**Experience and Skill Requirements** 3 + Years
**Position Status** Salaried Full-Time
**Diversity Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran**
Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran
**City** Livonia
**State** Michigan
**Country** United States