Consulting Analyst (Global Data Services)
Job ID#: 22200
Location(s): Manila
Segment Talent & Rewards
Business Area Data, Surveys and Technology
Employment Status: Regular Full-Time
Minimum Education: Bachelors Degree
Minimum Experience: 2 years
The Company
Go beyond.At Towers Watson, we are more than individuals. We are a community focused on helping our colleagues and clients thrive and succeed. Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With 16,000 associates around the world, we offer consulting, technology and solutions in the areas of benefits, talent management, rewards, and risk and capital management.
The Business
Towers Watson Data Services is a global center of excellence for compensation, benefits and employment practices information. Our databases cover almost 100 countries, ensuring that we can support companies wherever they do business. Our rigorous data processes, coupled with the depth of our databases, guarantee the delivery of high-quality, robust data and consistent reporting practices.
In addition to compensation surveys, we publish reference materials that help HR practitioners attract, retain and reward exceptional employees. We also provide tools to help compensation and benefit managers analyze market data efficiently and conduct in-depth analysis to aid future program planning.
The Role
As a Data Services Consulting Analyst you will work as part of a team on a wide variety of compensation and benefits surveys and consulting assignments. You will serve as a key resource for the consultant in charge of each of your engagements by working with clients to collect compensation and benefits data, conduct checks and validation as well as support data analysis and reporting by heavily utilizing Ms Excel and other technology tools. As you grow and gain more expertise, you will become a key contact for the client and will begin taking on a larger project manager role for certain projects.
You will contribute to varied and interesting projects such as:
* Market research in support of business development initiatives
* Design of HR trends/ pulse surveys and events
* Consulting projects such as: Market pricing, compensation/ benefit audits and special/ customized industry surveys
Performance Objectives:
Excellence
* Supports several projects and may eventually manage major parts of a project, paying strict adherence to project management and client requirements
* Works within regional and firm-wide survey methodologies and processes specifically helping clients to match their jobs to the Towers Watson Total Reward Survey
* Conducts data mining, checks and validation; and statistical analysis and interpretation in order to ensure clients’ compensation and benefits data submission are properly checked for completeness, accuracy and consistency
* Under close supervision, may serve as member of an integrated project team working closely with the DS Manager or members of the Consulting team on consulting client projects requiring data analysis
* Interprets organization structures/charts, job design and conducts job analyses and job matching for surveys and consulting projects
* Provides project administration and assistance such as preparation of presentation materials, proposals and reports; and handling of project logistics
People & Clients
* Demonstrates collaborative style and enjoys working with others
* Self-motivated and able to work with little supervision
* Manages client accounts and handles client enquiries about survey related matters
* Develops close relationship with clients by providing active support on any survey related matter
* Debriefs clients on survey results by supporting presentations or in one-to-one meetings seeking to resolve any outstanding client queries and ensuring that the client understands and can use survey reports
* Securing the participation of additional companies within allocated industry sectors to compensation & benefits surveys
Financial
* Helps execute industry research and business development plans by identifying key target industries, groups, associations, etc.
* Supports and may eventually manage HR related client events/ conferences including preparation of marketing materials (i.e. brochures, presentations)
* Supports the execution of marketing and sales plans by contacting new and prospective clients
* Conducts job pricing assignments and participating in consulting projects using all survey tools and software e.g. Compass
The Requirements
Qualifications
*
A degree in Human Resources Management, Business, Finance or Social Studies
* Fresh graduate or approximately 2 years' experience in the HR field
* Strong knowledge of statistical methods, data analysis and presentation is preferred
* Experience in quantitative and qualitative surveys is a definite advantage
* Candidate should be analytical, accurate and detail-oriented with the ability to apply analytical skills and methodologies to solve problems
* A good team-player with high degree of personal initiative and with keen interest in pursuing a long-term career in human resources consulting
* Strong working knowledge of the following PC-based software applications for analysis and reporting: Excel, Word, PowerPoint, Access and other data analysis programs
* Able to produce high quality written work, such as business reports or proposals
* Able to convey ideas in coherent, fluent and logical manner
* Good written and verbal communication skills in English
Skills Required
* Attention to detail.
* Self-motivated and able to work with little supervision.
* Ability to identify and solve problems creatively
* Strong working knowledge of the following PC-based software applications for analysis and reporting: Excel, Word, PowerPoint.
* Strong project management skills, with a track record in managing multiple and challenging deadlines.
* Having technical skill in a particular HR area like training & development, attraction & retention of talent, organization development or total rewards management.
* Excellent communication skills with a strong command of English language.
* Good analytical and research capabilities with the ability to challenge conventional thinking.
* A passion to acquire, share, and disseminate new information and knowledge.
* Strong client relationship and client management skills
* Proactive approach to meeting customers’ needs.
* Strong facilitation and presentation skills.
* Good in both individual and team work.