19780BR
Job Title Service Engineer - Dearborn
Location Dearborn
State Michigan
Company Ford Motor Company
Job Description & Qualifications
Position Duties:
·Provide repair assistance on "difficult to repair" vehicles to improve Customer Satisfaction and Fix it Right the First Time performance
·Support the product concern identification and resolution process with Product Development and Quality teams
·Provide support to Ford and Lincoln dealerships to help improve their overall repair capability (technical competence, tools and equipment, service repair information, diagnostics, etc.)
·Support Company initiatives that enhance the vehicle diagnosis and repair process
·Develop and author technical documents for publication
Minimum Requirements:
·Bachelor’s degree in Automotive Technology / Automotive Management or related field
·Ability to travel overnight, as required
·Strong computer skills In-depth technical automotive knowledge
Professionalism including customer service/interface skills
·Ability to independently plan, organize, reorganize, prioritize and problem-solve
Preferred Qualifications:
·Ford specific Automotive Repair Technical Training
·Automotive dealership or independent "hands-on" vehicle repair experience, Ford and/or Lincoln Brand
The distance between imagination and …. Creation. It can be measured in years of innovation, or in moments of brilliance. And, it can be a road you start traveling right now. When you join Ford Motor Company, your journey begins. You become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.
At Ford Motor Company, the distance between you and an amazing career has never been shorter. Join the Ford team today, and discover the benefits, rewards and development opportunities you’d expect from a diverse global leader.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. Ford Motor Company also is committed to take affirmative action to employ and advance in employment such persons.
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