2016-02-14

When it comes to choosing a repair or service location, choosing the right option to take one’s car can be tricky. The two options on play are an independent automobile repair shop and a dealership. The decision is especially difficult for those who know very little about vehicle repairs and maintenance. While it might seem like a good idea to go back to the dealership from which one bought the car in the first place, consider the following points of comparison before making the decision.

Price

When searching for Auto repair, Idaho Falls offers the best in terms of dealerships and local independents. Price is the most common factor cited between independent shops and dealerships. Surveys have shown that up to 80 per cent of car owners who took their cars to dealerships felt that they were overcharged at dealerships. However, this should not be a dissuading factor. It only shows that many customers feel that dealerships charge more, even when that might not necessarily be the case. Customers might choose to avoid dealerships thinking them expensive, but cheap does not always equal great service. Before choosing between the dealership and independent shop based on price, get to know them before making commitments. Seek quality recommendations and ask questions of the mechanics available.

Employees

Shop or dealership, the quality of the service or auto repair Idaho Falls experience will depend on the employees. In dealerships, for instance, there are many employees, many of whom the car owner will never interact. Even if one has a relationship with the dealership having purchased the car there, this will mean very little if the employees keep changing. To them, the vehicle and relationship will just be a number on a file. On the other hand, locally owned independent shops have a much lower turnover rate. In fact, is the employees stay then this speaks to the quality of the shop. Employees sticking with a company for years speaks highly of the management and their investment in individual employees. Regardless of whether it is a dealership or independent garage, pay attention to the turnover of the employees.

Expertise

When looking for auto repairs Idaho Falls, one of the most popular misconceptions thrown around will be that shops or dealerships know their cars more than the other. There is no single formula for determining which option has better knowledge, dealerships or private shops. In some cases, this misconception is true. For instance, a mechanic in a BMW dealership will be trained to know and understand BMWs better than the typical mechanic in a private shop. However, employees in a local independent shop will likely have more years of experience with various different types of car makes. The best way to decide which option is suitable is to ask them about their years of experience. Note that not every dealership or independent shop is the same. Do not judge the whole flock from the mistakes or opinions of just one.

Warranty

Many believe it is a must to go to the dealership for auto car repairs Idaho Falls to remain under warranty. This is not necessarily true, but one has to do some due diligence.

Category:

Marketing

Put Your Link Title Here

Show more