I have a 3 week old mid-2014 15" retina MacBook Pro (integrated graphics only) that experiences constant freezes and crashes that first start when browsing the web (such as when watching a YouTube video) and soon propagates to all the other system apps. Eventually, given enough crashes, the system fails to boot.
Only a full format, followed by a PRAM reset, allows me to reinstall OS X and get back to work.
Additional info: MBP initially shipped with Yosemite. I formatted the SSD and installed Mavericks--too many bugs in Yosemite.
Also, problem seems to only occur when an external display is plugged-in (in my case a Dell U2713HM).
AHT shows all hardware to be 'normal.' DriveDx does not show anything alarming with the SSD (minus the fact that I'm wracking up forced shutdown errors from all the hard resets).
EtreCheck log attached. Can't seem to find any kernel panics in console, but maybe someone can help me dig deeper.
Thank you so much for the help! I really appreciate it!
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EtreCheck version: 2.2 (132)
Report generated 4/20/15, 8:37 PM
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Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Mid 2014) (Technical Specifications)
MacBook Pro - model: MacBookPro11,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 2 - SN = C01506202U0F9CRAT
Video Information: ℹ️
Intel Iris Pro
Color LCD 2880 x 1800
System Software: ℹ️
OS X 10.9.5 (13F1077) - Time since boot: 0:1:52
Disk Information: ℹ️
APPLE SSD SM0256F disk0 : (251 GB)
EFI (disk0s1) : 210 MB
Macintosh HD (disk0s2) / : 250.14 GB (206.41 GB free)
Recovery HD (disk0s3) [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Box Sync Application (/Applications/Box Sync.app)
BetterSnapTool v1.5 Application (/Applications/BetterSnapTool v1.5.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
58% Console
12% WindowServer
7% Box Sync
7% firefox
6% fontd
Top Processes by Memory: ℹ️
785 MB kernel_task
442 MB firefox
147 MB Dock
131 MB mdworker(7)
131 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
12.00 GB Free RAM
3.94 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 20, 2015, 08:35:39 PM Self test - passed