FAQ
Exactly WHERE is the 2013 AMAZING ARIZONA COMIC CON taking place?
Amazing ARIZONA Comic Con takes places at the Phoenix Convention Center. The Address is 300 N. Third Street, Phoenix Arizona 85004. This event takes place in the SOUTH Building, which is closest to both the Baseball and basketball stadiums.
I already Purchased my ticket, where do i go to get into the AMAZING ARIZONA COMIC CON?
If you have already purchased your ticket online, or over the phone from the Phoenix Convention Center Box Office, proceed to the Check In Counter INSIDE the Convention Center Lobby. Bring your RECEIPT and our staff will check you in, get you a wrist band and a gift bag, you can then enjoy the convention!
I haven’t purchased my tickets yet- can i get them AT AMAZING ARIZONA COMIC CON?
YES, you can purchase General Admission tickets for single day, 3 day passes and Premium/VIP at the event. You will have one additional pit stop though- go to the Ticket Counter, where you can make your transaction. The Box Office window will be open 2 hours before the doors on each of the days. After you purchase your ticket, go to the CHECK IN COUNTER. The staff will scan your ticket, you will be issued a wrist band and gift bag, and you can enjoy the convention.
I just got my tickets, can i go into the main floor?
After you get your tickets either online or at the Box office, you must go to the CHECK IN COUNTER inside the lobby.
I plan on bringing my son or daughter to AMAZING ARIZONA COMIC CON, do i have to purchase a ticket for them?
Kids 10 and under are FREE with paid adult.
When you go to the CHECK IN COUNTER, please notify the staff.
Children must be with adults at all times.
My Son or Daughter is over the age of 10, how much are their tickets?
All tickets to AMAZING ARIZONA COMIC CON are General Admission. There are no price differences based on age, above the Free Kids cut off.
I Purchased a single day ticket to the AMAZING ARIZONA COMIC CON, can i use it for ANY single day of the weekend?
Single Day General Admission Tickets are only valid the day they are issued for. There are no exchanges or refunds.
Groupons and other similar offers are only valid on days they are issued.
I Purchased a 3 day ticket can i give my ticket to my friends on the day that I’m not using it?
All Tickets are non transferable. Each attendee is issued a wrist band that must be worn the entire time. These cannot be taken off. If wrist bands are cut or tampered there is $20 reissue fee.
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VIP FAQ
Standard VIP and WALKING DEAD PREMIUM PACKAGE
I bought a VIP Ticket Upgrade from the website, does this include a ticket to the convention?
Everyone coming to the AMAZING ARIZONA COMIC CON is required to purchase an Admission to the show. This can be a single day ticket or a 3 day pass. VIP Tickets and Walking Dead Premium Packages are offered through the Phoenix Convention Center Box Office, or UPGRADES are offered directly from the Amazing Arizona Comic Con site or staff.
For VIP and Walking Dead Experience, you are being upgraded with key privileges such as early entrance, reserved seating for panels, and special signing times, etc. You will also receive a GIFT bag loaded with specialty items. You will need a General Admission Ticket to use with your VIP UPGRADE.
How does the Early Entrance work for VIPs & WALKING DEAD PREMIUM PACKAGES?
VIPS will get into the Main Hall of the convention center approximately 15 minutes or more before General Admission. VIP and Walking Dead Premium Package will have their own separate entrance to the convention.
How does the Reserved Seating for the Panels work for VIPS?
There is no need to VIP Members to camp out for extended periods of time before ANY of the General Admission panels at the the convention. There is reserved seating if VIPs come to the Room 1, Room 2, and the Theatre, 10 minutes before any panel. After each panel, while the room must clear each time, VIP Members can remain in the room, and move up to improve their seats if desired. If VIP Members come into the Panel rooms less than 10 minutes before, they will be a part of the General Admission seating, which is first come first serve.
When is the Exclusive ROBERT KIRKMAN Signing?
On Sunday January 26, there will be a Walking Dead Premium Line for Robert Kirkman. The signing is at 12noon, immediately following his general admission panel. The signing will take place along the North Side of the building, at the Special Signing Area. ONLY WALKING DEAD Badge Members can get items signed at this session. Walking Dead Premium Members can get 8-10 items signed at this time, in this line-up only, as time permits. This Session is ONLY for Walking Dead Premium Package Members, Standard VIP does not apply here
I’m going to be in line for Robert Kirkman at a different period of time other than the EXCLUSIVE ONLY LINE. Can i just get my additional items signed here?
The General Admission signing times for Robert Kirkman on Saturday and Sunday make it possible for fans to receive 2 signatures for free from Robert Kirkman, based on time, crowds and availability. We cannot schedule additional signatures at this time, or differentiate badge and admission types. Same rules apply for every person in each of the lines in the general admission line. If you want to take full advantage of the WALKING DEAD PREMIUM Privilige of Additional Items, you will need to be at that specific session to redeem.
Is there a Special Session for Standard VIP Members?
The answer to this is YES. For VIP Members you will have FAST PASS PRIVILEGE for Special Guest Geoff Johns. There will be a special line-up on the Saturday Geoff johns Session Only. Wait times will be less, and there are no posted limits for VIP Members during this session. We’re sorry but Walking Dead Premium Packages do not extend to this signing session, and must wait with General Admission.
What do I need my actual VIP BADGE or WALKING DEAD Premium Badge for?
VIP Badge alerts the staff to differentiate between crowd members. This will let the attendee get in line for the Special Signings and have the reserved seating for the panels. The badges are non transferable, and it is the right of Amazing Comic Con staff to revoke badges if abuse occurs.
In my Gift Bag, I want to Exchange an item, based on condition personal preference or something else entirely. Is this possible?
The Gift Bags are a special thank you from the Amazing Arizona Comic Con to the attendees. No items can be exchanged, or individually refunded, as these are indeed considered “gifts”.
Contents of my Gift Bag are slightly different than those described, why is that?
Gift Bag contents are subject to change based on availability of such items. We will make every effort to present the content as close to the original description as possible, only making fair substitutions in the process. When certain limited edition items run out, we will make every effort to replace.
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General FAQ
Can I bring my camera?
Yes! there are so many photo opportunities on the Amazing Arizona Comic Con floor. Great Comic Pros to fun Cosplay and more. We have a general rule though with pictures- Common Sense and Common Courtesy. Be sure to ask before snapping away. Please be respectful of any signs indicating “No Personal Photos” such as the Stearle Photography Booth, and specifically with celebrity guest Danai Gurira. SHe will have select photograph times and locations posted at the show.
Can I bring my own Lunch, food, and drinks inside the Convention Center?
The Phoenix Convention Center has a strict policy against outside food and drinks. There will be a full food service area in the back of the hall, and several pop up concession stands in the lobby and the South Side of the room as well. Please do not bring any outside food into the convention center main hall though as Security and convention staff will ask you to throw out any such items.
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Additional Disclaimers-
-Tickets and Upgrade Packages are non transferable
-All Autograph Ticket Sales for Danai Gurira will be handled directly though Heroes for Hire. Please refer to them directly for their specific policy.
AMAZING ARIZONA COMIC CON ATTENDANCE AND REFUND POLICY and DISCLAIMER REGARDING SPECIAL GUESTS
Admission into the Amazing Arizona Comic Con requires the purchase of a ticket. After tendering tickets at the Registration counter, attendees will receive a wristband in exchange for the ticket purchased. In the event that a ticket provides for multiple-day attendance, a single wristband will be provided for the entirety of the event. No replacement wristbands will be provided to any vendor or attendee.
Tickets to the Amazing Arizona Comic Con are non-refundable, whether purchased through Phoenix Convention Center Box Office, Groupon, Amazon or from any other outlet. All sales are final, and the vendors/venues do not allow us to refund tickets once they have been purchased. Please review your order before purchasing tickets.
Amazing Arizona Comic Con strives to provide you with the best experience possible. We have lined up a series of Special Guests for your entertainment. Though we do not anticipate that any Special Guests will cancel, from time to time there are emergencies where the Special Guest unexpectedly cancels his or her appearance. Amazing Arizona Comic Con has no control over the Special Guest’s schedule and is not responsible for any cancellations. We are unable to provide ticket refunds if a Special Guest cancels.
In the event that you have purchased a Special Guest-specific VIP package relative to that Special Guest’s appearance at the Amazing Arizona Comic Con, and he or she must cancel his or her appearance, please contact us for more information at info@AmazingArizonaComicCon.
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