We are hiring ESL and TESOL specialists dedicated to educational success
Native English Academic Specialists
Open English’s Academic Operations department ensures that the program’s more than 400,000 students have 24 hours a day access to real-time language learning opportunities with native English Academic Specialists. Being an Academic Specialist with Open English allows ESL and TESOL professionals the opportunity to interact with our growing global student population. Open English’s students benefit from the program’s innovative approach to online pedagogy, which is derived from the insight of our Academic Specialists. Academic Specialist contribute to professional development efforts and language-learning content creation, and as such are recruited based on their experiences, qualifications, and methods for increasing student learning.
Academic Specialists enjoy part-time, hourly schedules, and impact student success on a daily basis by leading small group classes and private classes, and by providing feedback on student work and curriculum support to the company. Academic support is needed seven days a week, 24 hours each day, meaning that a variety of availabilities can be accommodated, and support is provided virtually, which means most Academic Specialists work from the comfort of home, or in our Miami office.
We invite you to visit our Academic Specialist application to learn more about this unique opportunity, and to share your particular qualifications with our recruitment team. We are excited to hear how you can contribute to our singular, practical, and fun English-learning experience!
Performance Responsibilities:
Have strong interpersonal and presentation skills
Excellent organizational skills and attention to detail
Must provide ten (10) hours minimum of availability each week (including 5 peak time hours)
Complete the Open English certification program and participate in ongoing professional development workshops
Deliver high quality, synchronous English language instruction in group classes, through our proprietary learning environment platform (audio/video based) and utilizing the curriculum, online pedagogy and teaching methodology provided to guarantee a consistent student experience
Deliver effective and engaging private instruction
Provide quality feedback to students
Be familiar with the full product offerings and educate students on available products to further their education
Upsell students on new product offerings as directed by the Company
Respond to student questions and translation requests
Participate in open group discussions with students
Work collaboratively with academic staff to develop new content and curriculum
Create short video clips on topics designated by the Content Team
Collaborate with staff on session quality and reporting student issues observed
Create professional development modules as needed
Assist in the development of new products as needed
Provide training/mentorship to new Academic Specialists
Respond to inquiries, complaints, and feedback on various systems and databases
Maintain knowledge of the Open English learning platform, brand, Company policies and goals, internal communication systems, and the customer population
Preferred Requirements
Must have prior experience teaching English, preferably as a second language, online experience preferred
Must be able to communicate in English both clearly and professionally, both orally and in writing
Conversational Spanish and/or Portuguese is preferred
Committed to creating safe learning environments for English language learners
TESOL, TEFL, CELTA or equivalent preferred
Completed or current study at an accredited institute of higher education in Linguistics, Education, English, Modern Languages or Literatures, or related field; Bachelor’s degree or higher preferred
Must have an awareness of various written and spoken English discourse patterns, including written style choices
Ability to communicate complex linguistic patterns in simplified “learner-centered” language
General awareness of and ability to apply the Common European Framework of Reference for Languages (CEFR)
Familiarity with ESL assessments, with the ability to evaluate and create assessments
Proficiency with Microsoft Suite, Adobe products, Google Suite, Skype, Dropbox, and an ability to quickly master various online communication and storage tools
Comfortable in a dynamic work environment
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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