Jumia Group is a leading global incubator of start-ups. We started operating in Africa in 2012 and since then have launched multiple successful companies, such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs, Jumia Car, Jumia Services
Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.
We are currently looking for talented people to join our team and embark on an exciting journey in the core of business development.
Contents
Open Jobs
Category Management – Jumia (Internship)
Fraud Manager
Health, Safety and Environment Manager
Data Management Associate
Quality Control Associate
Finance Manager, Logistics And Operations
Head Of Financial Planning And Analysis
Manager, Fixed Asset and General Ledger
Country Manager
HR Associate
HR Business Partner
Category Management – Jumia (Internship)
Job TypeFull Time
QualificationBA/BSc/HND
Location Lagos
Job Field Customer Care Procurement / Store-keeping / Supply Chain
The Category Manager will be responsible for delivering a world-class customer experience thanks to the right assortment, a perfect online ergonomics, the best prices and the most innovative marketing campaigns. There are 2 types of products fashion and General Merchandising (Books, High Tech…). As a category manager you will be responsible for either fashion or GM.
Taking the lead on the category strategic orientation, the category manager will have to bring an exceptional growth for the sales volume, the margin and the conversion rate. He will be responsible for the decisions he makes and will have to monitor his performance.
Your position as Category Manager entails:
Delivering a strategy for future growth by building the most pertinent assortment of products, asking the buyer teams to follow up on your instructions
Increasing the gross margin by being responsible for Jumia’s price position and asking the buyer teams to renegotiate the costs on strategic brands, categories and products
Meeting the main suppliers
Building a very friendly user interface, working closely with the shop management teams (marketing) – It includes the creation of banners, new filters, enhancing the category tree, selecting the products you want to see at the top of the page, etc.
Establishing plans that will be presented to the top management on the strategic decision you make (which price point do we target for this category, which marketing strategy I want to implement, which products do I want to source, what will be the upcoming best sellers).
Managing all the replenishment and inventory tools for stock monitoring
Creating campaigns and deciding through which marketing channel you will push them
As a whole, you have to identify and to promote the best sellers that will lead the market and strengthen Jumia’s position as the leader of online retail
A successful candidate will fulfil the following requirements:
Expected personal skills
Action oriented and results oriented
Strong analytical skill
Strong inter-personal skills: Convince the people and your team that you are making the right decisions
Fast learner
Well organized
Resistant to stress
Very independent with a strong ability to go further than the expectations
Expected background and technical skills
Top European Business Schools and Universities
A previous experience in management consulting, venture capital, company creation or category management (retail) would be appreciated
Proficiency in MS Office and Excel (VBA would be plus)
Ability to analyse large data sets to make strategic decisions
As a whole, we expect someone passionate, creative and able to work efficiently. The category manager is the CEO of his category and is playing a key role within the company, interacting with roughly all the departments and the top management. We expect a leader.
We offer:
A unique experience in an international, entrepreneurial, yet structured environment
An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
The opportunity to be part of a team full of talented people with the best backgrounds
Fraud Manager
Job TypeFull Time
QualificationBA/BSc/HND
Experience4 years
Location Lagos
Job Field Finance / Accounting / Audit
Objective
As Fraud Manager, you will be in charge of identifying and implementing a wide range of actions to prevent and manage fraud on the company’s platform.
Responsibilities:
Proactively identify fraud trends that may impact business goals and targets.
Research internal and external data to identify risky behaviours and create strategies to minimize fraud.
Optimise systems to achieve optimal acceptance rate while keeping fraud loss to a minimum.
Develop and maintain machine learning models to detect fraud.
Act as fraud subject matter expert towards other departments such as marketing and product development.
Lead a regional team of senior fraud analysts.
Ensure operational processes are adequate, documented and enforced (e.g. fraud monitoring, dispute management, KYC, chargebacks and protection policies).
Conduct or coordinate investigations on suspected fraudulent activities and provide recommendations to management and/or respective law enforcement agencies.
Report periodically to management in a clear and concise manner.
Ensure necessary records and databases are maintained for regulatory, research and reporting purposes.
Competencies Required
Proactively identify fraud trends that may impact business goals and targets.
Research internal and external data to identify risky behaviours and create strategies to minimize fraud.
Optimise systems to achieve optimal acceptance rate while keeping fraud loss to a minimum.
Develop and maintain machine learning models to detect fraud.
Act as fraud subject matter expert towards other departments such as marketing and product development.
Lead a regional team of senior fraud analysts.
Ensure operational processes are adequate, documented and enforced (e.g. fraud monitoring, dispute management, KYC, chargebacks and protection policies).
Conduct or coordinate investigations on suspected fraudulent activities and provide recommendations to management and/or respective law enforcement agencies.
Report periodically to management in a clear and concise manner.
Ensure necessary records and databases are maintained for regulatory, research and reporting purposes.
Qualification & Experience
A BSc in Economics, Statistics, Accounting, Finance or equivalent from a recognised and accredited University
Professional Qualification like CFE, ISACA, etc is an added advantage
Minimum of 4 years’ experience working in a fast-paced corporate environment preferably in a similar role
Experience in fraud management, high risk account management, internal audit, information security, management report, statistics
Adequate knowledge of the E-commerce Industry
Health, Safety and Environment Manager
Job TypeFull Time
QualificationBA/BSc/HND
Experience4 years
Location Lagos
Job Field Safety and Environment / HSE
Objective
As HSE Manager, your responsibility is to carry out day to day operations of the HSE department and contribute to the application of effective Health, Safety and Environmental management by providing technical support. You will ensure compliance to safety legislations and that safety policies and practices are adopted and adhered to by all employees.
Responsibilities:
Review all aspects of the organization Health and Safety policy and activity, and ensure consistent implementation across the organisation.
Monitor, evaluate and review existing, new and upcoming Health and Safety legislation and ensure that the organization has systems and procedures in place to meet legal compliance.
Develop and implement health and safety strategies, internal policies, programs and procedures.
Carry out risk assessments and ensure reduction to minimum
Investigate incidents, establish causes and recommend preventive action against a recurrence
Conduct regular HSE training and presentations for health and safety matters and accident prevention.
Schedule and conduct regular HSE meetings with stakeholders within the warehouse environment
Perform regular inspection of facility, operations and employees and take walks around the warehouse floor on a regular basis to establish HSE presence and provide necessary support.
Report to management on health and safety awareness, issues and statistics and act as an advisor on HSE matters.
Competencies Required
Outstanding attention to detail and observation ability
Exceptional communication and interpersonal abilities
In-depth knowledge of health and safety legislations, willingness to remain updated with new laws and ability to interpret to suit the companies needs
A flexible approach to work and adaptability to working shifts
Outstanding investigative ability
Negotiating skills necessary to convince managers of the need to implement and maintain safety standards that may compromise speed or efficiency in the organisation
Patience and diplomacy because the profession requires a collaborative approach
Reporting Skills
Qualification & Experience
BSc/BA in Safety Management or any relevant field from a reputable University
Valid professional certification in Occupational, Health & Safety is mandatory (NEBOSH, etc)
Minimum of 4 years’ experience in an Environmental, Health and Safety position with evidence of participation in relevant HSE workshops or trainings
Good knowledge of data analysis and risk assessment
Good knowledge of warehousing operations
Proven ability to work in a fast paced organization with a dynamic environment
Data Management Associate
Job TypeFull Time
QualificationBA/BSc/HND
Experience1 year
Location Lagos
Job Field ICT / Computer
Responsibilities
Carry out regular and timely updates of product information and content on the website
Plan, define and implement website changes and functional improvements
Collaborate with co-QC team members to meet internal quality levels for website activity and management daily
Suggest processes aimed towards improvement of content for customer satisfaction
Generate and update website content (products, content, promotions)
Maintain an excellent level of service to the business
Competencies Required
Advanced knowledge of Microsoft Office (Word, Excel and Power point) tools
Working knowledge of Google Office Productivity Tools.
Must be System Oriented/Process-driven
Must exhibit a high level of organizational skills and ability to prioritize tasks under pressure
Proven ability to multi-task effectively and work to deadlines and targets
Great attention to detail is key
Must be tech savvy
Excellent verbal and written communication skills.
Qualification & Experience
A Degree in Computer Science, Information Technology, Technology Management, Statistics or related course from a recognized and accredited University.
Basic Knowledge of Web Programming Languages (HTML, CSS, PHP) & Web Technology is compulsory
Experience in Data Management/ Data Analysis is an added advantage.
Minimum of one year relevant experience in Content Writing or similar job role within a fast paced organization.
Adequate knowledge of the Online Marketplace and the E-commerce Industry
Quality Control Associate
Job TypeFull Time
QualificationBA/BSc/HND
Location Lagos
Job Field ICT / Computer
Responsibilities
Carry out regular and timely updates of product information and content on the website
Plan, define and implement website changes and functional improvements
Collaborate with co-QC team members to meet internal quality levels for website activity and management daily
Suggest processes aimed towards improvement of content for customer satisfaction
Generate and update website content (products, content, promotions)
Maintain an excellent level of service to the business
Competencies Required
Intermediate knowledge of Microsoft Office (Word, Excel and Power point) tools
Working knowledge of Google Office Productivity Tools.
Must be System Oriented/Process-driven
Must exhibit a high level of organizational skills and ability to prioritize tasks under pressure
Proven ability to multi-task effectively and work to deadlines and targets
Great attention to detail is key
Must be tech savvy
Excellent verbal and written communication skills
Qualification & Experience
A Degree in Information Technology, Mass Communication, Computer Science or related course from a recognized and accredited University.
Basic knowledge of HTML/ Dreamweaver application is compulsory
Basic knowledge of Photoshop/Corel Draw application is compulsory
Experience in Creative Writing and summary skills
Minimum of one year experience in Creative Writing or similar job role within a fast paced organization.
Adequate knowledge of the Online Marketplace and the E-commerce Industry
Finance Manager, Logistics And Operations
Job TypeFull Time
QualificationBA/BSc/HND
Experience4 years
Location Lagos
Job Field Finance / Accounting / Audit
Objective
To ensure that fixed assets, prepayments, accruals and also the company’s accounts receivable position are properly stated.
Responsibilities:
Fixed Assets
Ensure all fixed assets are properly created and invoiced on Navision
Monthly depreciation procedures
Reconciliation of fixed assets register to GL
Record all disposals of fixed assets in Navision
General Ledger
Maintain an accurate prepayment schedule
Ensure monthly amortization of prepayments on Navision
Ensure that payroll is accrued at the end of each month
Ensure all monthly accruals e.g. payroll, tax, etc are accurately recorded on Navision
Monthly reconciliation of Inventory Accounts
Competencies Required
Microsoft Office Tools (Word, Excel)
Ability to manage payments on Bank Payment Portals
Flexibility and Honesty are key
Great attention to details, self-motivation, time management and a high level of discipline are key
Excellent Numerical and Analytical skills
Qualification & Experience
A BSc in Accounting, Finance, Business Administration or equivalent from a recognised and accredited University
Professional Qualification like ICAN, ACCA, ACA is an added advantage
Minimum of 4 years’ experience working in a fast-paced corporate environment preferably in a similar role
Head Of Financial Planning And Analysis
Job TypeFull Time
QualificationBA/BSc/HND
Experience5 years
Location Lagos
Job Field Finance / Accounting / Audit
Objective
To ensure an efficient, effective and comprehensive process for developing financial plans and analysis that links to the strategic objectives.
Responsibilities:
Oversee the financial planning and analysis organization and work with Finance directors, management team, both local team and central team, to provide value-added insight into the business.
Prepare a monthly reporting package that includes full financial statements, comprehensive Key Performance Indicator (KPI) reporting, operational dashboard reporting, analysis of key business trends, actual versus budget variances and comprehensive executive level explanations of differences.
Drive an efficient, effective and comprehensive process for developing financial plans and analysis that links to the strategic objectives.
Develop and monitor the company’s annual budget and monthly forecasts, which shall include establishing budget tools, setting timelines and ensuring all budgets are accurate, comprehensive and completed on time.
Prepare and maintain an efficient and effective process of evaluating, tracking and monitoring all strategic planning activity for the company with appropriate links to the annual budget and strategic plan.
Provide a high level of thought process to drive improvement; recommend areas for improvement and lead projects to enhance the reporting and analytical infrastructure.
Supervise and manage the performance of a team of FP&A professionals.
Routinely communicate business unit and company financial and operational performance trends, historical and forecasted, using appropriate metrics, identifying risks and opportunities related to the achievement of the company’s financial plans.
Influence the accuracy and effectiveness of the corporate accounting consolidation and closing process through analytical review and trend analysis.
Develop and execute financial modelling tools to allow for routine analytical reviews of company financial and operational performance, new projects and decision making.
Competencies Required
Working knowledge of Microsoft Office Tools (Word, Excel) and ERP systems
Great attention to detail, self-motivation, time management and a high level of discipline are key
Stakeholder management
Excellent Numerical and Analytical skills
Qualification & Experience
A BSc in Accounting, Finance, Business Administration or equivalent from a recognised and accredited University
Professional Qualification like ICAN, ACCA, ACA is an added advantage
Minimum of 5 years’ experience working in a fast-paced corporate environment preferably in a similar role
Experience in preparing, analysing, and implementing accounting and reporting requirements
Solid FP&A experience (budgeting, forecasting, planning and analysis)
Manager, Fixed Asset and General Ledger
Job TypeFull Time
QualificationBA/BSc/HND
Experience4 years
Location Lagos
Job Field Finance / Accounting / Audit
Objective
To ensure that fixed assets, prepayments, accruals and also the company’s accounts receivable position are properly stated.
Responsibilities:
Fixed Assets
Ensure all fixed assets are properly created and invoiced on Navision
Monthly depreciation procedures
Reconciliation of fixed assets register to GL
Record all disposals of fixed assets in Navision
General Ledger
Maintain an accurate prepayment schedule
Ensure monthly amortization of prepayments on Navision
Ensure that payroll is accrued at the end of each month
Ensure all monthly accruals e.g. payroll, tax, etc are accurately recorded on Navision
Monthly reconciliation of Inventory Accounts
Competencies Required
Microsoft Office Tools (Word, Excel)
Ability to manage payments on Bank Payment Portals
Flexibility and Honesty are key
Great attention to details, self-motivation, time management and a high level of discipline are key
Excellent Numerical and Analytical skills
Qualification & Experience
A BSc in Accounting, Finance, Business Administration or equivalent from a recognised and accredited University
Professional Qualification like ICAN, ACCA, ACA is an added advantage
Minimum of 4 years’ experience working in a fast-paced corporate environment preferably in a similar role
Country Manager
Job TypeFull Time
QualificationBA/BSc/HND MBA/MSc/MA
Location Lagos
Job Field Administration / Secretarial Sales / Marketing
Your main responsibilities will be to develop the ventures in your market through operational and strategic actions. You will directly manage your operational and commercial team.
Key responsibilities include:
Drive overall top line and profitability development
P&L ownership
Recruit and manage the team, in particular the local sales and operations team
Define and drive action plans to create strong relationships with local stakeholders
Coordinate your commercial team with the other services (Marketing, Partnerships, Finance, etc.)
Deliver measurable results linked to the project you are in charge of
Ensure regular reporting of your actions and results
Drive activity analysis
Manage the team efficiency and cohesion
Create an unparalleled environment for your team’s development and happiness
A successful candidate will fulfil the following requirements:
Strong entrepreneurial skills
Strong leadership
Strong drive
Impeccable communication skills
Ability to negotiate in flawless English
Ability to identify new business opportunity
Ability to work independently and in a team
We offer:
A unique experience in an entrepreneurial, yet structured environment
The opportunity to become part of a highly professional and dynamic team working around the world
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
HR Associate
Job TypeFull Time
QualificationBA/BSc/HND
Experience2 years
Location Lagos
Job Field Human Resources / HR
Objective
As HR Help Desk Associate, your responsibility is to support the HR team in the delivery of key HR responsibilities relating to Staff Welfare, On-boarding and Off-boarding and Data Management as well as ensuring timely and adequate support is provided to address employee challenges.
Responsibilities:
Assist the Team Lead in the prompt and seamless implementation of HR processes
On-boarding of New hires to ensure smooth transition into the company to include Contract signing, verification of educational certificates, office tour, provision of functional work space and tools, Laptop collection, Issue of ID Cards
Off-boarding activities including exit formalities and clearance
Preparation of weekly recruitment feedback to be sent to the Talent Management team
Leave and Attendance Management
Pensions and H.M.O registration and interpretation of benefits
Provide regular employee support service regarding payroll variations, employee relations, Business cards, CUG lines and other related employee enquiries
Processing of invoices and payments for service providers
Familiarize oneself with the relevant labour, tax, industry, business and regional laws to ensure that these are communicated to employees who may at any time require clarification
Ensure that all the guidelines and policies set forth in the company’s business operations manual and other corporate documents are followed in collaboration with the HR Team Lead
Assist in the scheduling and coordinating of regular employee appraisals
Update Biometrics records regularly and as at when due
Any other task as assigned by HR Manager/ Team Lead
Competencies Required
Strong analytical and problem solving skills
Effective verbal and writing communication and presentation skills
Working Knowledge of Microsoft Office (Word, Excel, Powerpoint) Tools and Google Office Productivity Tools.
Networking and negotiation skills
Ability to manage multiple tasks simultaneously
Ability to be discreet and maintain high levels of confidentiality
Excellent organizational skills
Knowledge of Labour Law
Qualification & Experience
Bachelor’s Degree in Human Resources, Business Administration or equivalent from a recognised and accredited University
Membership of CIPM is an added advantage
Minimum of 2 years’ experience in a fast-paced corporate environment
HR Business Partner
Job TypeFull Time
QualificationBA/BSc/HND MBA/MSc/MA
Experience5 – 7 years
Location Lagos
Job Field Human Resources / HR
Objective
As HR Business Partner, your responsibility is to serve as a consultant to management, working to ensure that the business objectives are aligned with employees and management across the various departments. You are responsible for providing proactive HR services in the area of human relations aimed at bringing about change which reinforce the business strategy of specific Jumia companies.
Responsibilities:
Plan, implement, and manage the human resources function for specific AIG companies, including employee relations, regulatory compliance, staff development, and employee communications
Ensure delivery of high quality employee relations services
Review and recommend necessary changes to business practices and its procedures for improvements as deemed appropriate by the management
Serve as a resource for managers; coach and mentor senior managers to effectively use the full range of HR tools such as the performance management process
Develop and monitor departmental budget, goals and objectives and operational/work plan for both HR and Administration teams
Formulate fair and equitable processes and guidelines on employee counselling and discipline
Competencies Required
Broad knowledge and experience in employment law, compensation, benefits administration, organizational planning and development, employee relations, safety, training and development and office administration.
Must have a working knowledge and be current with all relevant employment related laws.
Excellent analytical skills and good reasoning abilities and sound judgment.
Strong oral and written communication skills. Superior interpersonal and coaching skills including patience and ability to work well with staff at all levels.
Proven experience in Crisis/ Conflict Management.
Proven success in managing an HR team.
Demonstrated ability to successfully participate in senior management teams that provide leadership and strategic direction.
Must have unparalleled business acumen and must possess project management skills
Must exhibit a high level of initiative, flexibility and credibility
Qualification & Experience
Bachelor’s Degree in Human Resource Management or in a related field
5-7 years of professional experience with at least 5 years of progressive and hands-on HR generalist experience evident in multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and relevant employment laws
Membership of relevant professional body (CIPM, SHRM, etc) is an added advantage.
Method of Application
Use the link(s) below to apply on company website.
Category Management – Jumia (Internship)
Fraud Manager
Health, Safety and Environment Manager
Data Management Associate
Quality Control Associate
Finance Manager, Logistics And Operations
Head Of Financial Planning And Analysis
Manager, Fixed Asset and General Ledger
Country Manager
HR Associate
HR Business Partner