Req ID: 18796BR
POSITION SUMMARY
Resource serves as a centralized expert within theWorkAbility Self Administered Solution application.This resource would be a primary point of contact to be used for requirements, documentation, process flows, new client implementations, sales/marketing support, as well as identify efficiency and strategic opportunities with collaboration with WorkAbility self-adminstration and other business teams.
Fundamental Components:
Performs analysis and translates business needs to create high-quality Business Requirements and Functional Specifications documentation within specified time frames to solve moderately complex problems (multiple interfaces with other systems within a business unit) considering all impacted components from an end-to-end perspective.
Competent to work with minimal supervision in a technical capacity on most phases of the system analysis.
Guides and advises less-experienced Business Analysts and system users.
Develops Functional test plans and User Acceptance test plans and scenarios.
Coordinates Functional and User Acceptance Testing by developing and executing the testing strategy, scheduling resources and facilities, and tracking test performance.
Conducts impact analysis of technology changes on business processes and existing technology.
Conducts interviews, fact-finding, and independent research to design creative, progressive IT solutions for business problems.
Facilitates collaborative system and data design sessions with the user community, technical architecture resources, and development resources.
Assists in the development of data models and interface design specifications.
Develops system workflow diagrams.
Facilitates the design and mapping of data conversion strategies.
Documents, tracks, and resolves issues related to data quality.
Developes Product Overviews, FAQs, Tool Glossaries, and system user documentation to support implementation activities.
Applies specific functional and/or business expertise to perform assigned tasks and develop specific project deliverables.
Completes project activities on time and within budget, and proactively identifies and communicates issues that may jeopardize milestones or project budget to the Project Manager.
Adheres to APS project management methodology by utilizing internal procedures and tools and identifying areas for methodology improvement.
BACKGROUND/EXPERIENCE desired:
Experience in developing system requirements, documentation, process flows and supporting new client implementations.
Proven track record of collaboration with other business teams.
SFTP transmission knowledge
Experience in end user support and error research and testing
EDUCATION
The highest level of education desired for candidates in this position is a Bachelor''s degree or equivalent experience.
LICENSES AND CERTIFICATIONS
Information Technology/Business Systems Analyst is desired
Project Management/Project Management Certification is desired
Quality Management/Certified Business Analysis Professional (CBAP) is desired
Quality Management/Six Sigma is desired
FUNCTIONAL EXPERIENCES
Functional - Information Technology/Project management/1-3 Years
Functional - Products-Disability/All Absence Management, Leave and Disability Products/1-3 Years
Functional - Administration / Operations/File Maintenance/1-3 Years
TECHNOLOGY EXPERIENCES
Technical - Aetna Applications/Get-Services/1-3 Years/End User
Technical - Change Management/Peregrine Service Center/1-3 Years/End User
Technical - Subject Disciplines/Business Process Management/1-3 Years/End User
REQUIRED SKILLS
General Business/Communicating for Impact/FOUNDATION
Leadership/Collaborating for Results/FOUNDATION
Technology/Leveraging Technology/ADVANCED
DESIRED SKILLS
General Business/Applying Reasoned Judgment/FOUNDATION
General Business/Consulting for Solutions/FOUNDATION
General Business/Demonstrating Business and Industry Acumen/ADVANCED
Telework Specifications:
Flexible telework / office-based schedule (can live near any office location)
ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
We conduct pre-employment drug and background testing. Benefit eligibility may vary by position. Clickhereto review the benefits associated with this position.
Job Function: Information Technology