Computer software is a lot like items purchased at the grocery store in that it has an expiration date. Like many things, software eventually succumbs to age if it isn’t reinvigorated through updates or upgrades. Below are some questions that can be used to determine if your POS system is still in its prime and whether you are following end of life compliance measures.
Does your POS run on an up to date, supported computer operating system?
If your POS is still running on Windows NT 4, it might be time for an upgrade. People in the PC world who run Microsoft operating systems know all too well that at some point Microsoft will give up on an OS and gently hint that you should upgrade to one of their newer versions. If your OS is no longer supported, it doesn’t matter how good your POS is if the server that it runs on will no longer boot up.
Are you receiving updates to your POS software to keep up with changing environments?
Regularly scheduled updates are necessary to take advantage of new features and to possibly repair existing issues with your software. If you have stopped receiving updates or newer version installs, then you probably should question whether or not you are using the most current software available.
Does your POS run on and take advantage of the advances of modern computer hardware?
If your POS doesn’t recognize the total amount of RAM or hard drive space on your server, then it might be time to look into an upgrade or a different system altogether. You want to get the maximum performance out of your software. If it is too old to recognize the advanced features of your hardware, then a new server is a complete waste of money.
Is up to date support available for your POS?
Having good support when issues arise is very important. If your service has been downgraded or if your vendor issues a warning that your product support will come to an end on a certain date, then it is definitely time to upgrade or consider new options.
Is your POS compliant with current security protocols and information storage requirements?
In some industries, the manner in which information is stored is governed by specific protocols or standards. One such example is HIPPA, which is a set of rules on how to store medical patient personal information. Always make sure that the manner in which your POS stores user/consumer information is in compliance with information storage guidelines.
Does your POS accept the most modern forms of payment?
In order to offer the most current, robust, and easy to use payment options, you want to make sure that your POS supports the most modern ways to pay, such as online wallets and other methods of payment. New ways to pay online emerge periodically and you always want to make sure that you offer your customers as many convenient ways to pay as possible.
These are just some of the questions that can be asked to determine if your POS is near the end of its life or maximum usefulness. Keeping up with the latest technology and keeping your software up to date is always a good practice. By running through this list of questions at regular intervals, you should be able to determine the health of your POS.
For more information about POS software and services, contact Accucode today!
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