2013-05-13

Fredericton is now home to the fastest wireless technology in the world

Fredericton, NB – TELUS today announced it is offering service on Canada’s largest 4G Long Term Evolution (LTE) wireless network to customers in Fredericton. This expansion of TELUS’ 4G LTE network coverage means that even more customers in Atlantic Canada can experience dramatically faster downloading and uploading speeds when surfing the web, reading emails or accessing the latest chart topping music and social media sites.

TELUS’ blazing fast 4G LTE service now covers more than 70 per cent of the Canadian population across approximately 170 markets.

“TELUS is committed to offering the best experience for our customers and today’s launch of our 4G LTE service in Fredericton is an excellent example of how we’re delivering on that promise,” said Ken Power, director of sales, TELUS. “With a 4G LTE device like the new BlackBerry Q10 or Samsung Galaxy S4, our customers right here in Fredericton will have the fastest wireless Internet at their fingertips just in time for summer. And, the TELUS Network Experience app ensures the ultimate 4G LTE experience by making it even easier for customers to report service issues while on-the-go from their mobile devices.”

Customers can download the TELUS Network Experience (TNE) application for free through app stores on 4G phones including Android, iPhone and BlackBerry smartphones other than BlackBerry Z10 and BlackBerry Q10 devices. However, TNE will be available on BlackBerry Z10 and BlackBerry Q10 smartphones in the coming months.

4G LTE is rapidly emerging as the new standard for wireless technology around the world, with most new handsets built to take advantage of its superior speed. TELUS customers can already experience the full capabilities of TELUS’ 4G LTE network on popular devices such as the recently launched Samsung GALAXY S4, BlackBerry Q10, HTC One, and BlackBerry Z10. Other LTE-enabled devices in our lineup include: Samsung Galaxy S III, Samsung GALAXY Note II, Samsung Rugby LTE, Samsung ATIV S, LG Optimus G, HTC One X+, as well as the Huawei E397 4G LTE Mobile Internet Key and Samsung Galaxy Tab 8.9 LTE.

TELUS’ 4G LTE network supports manufacturers’ rated peak download speeds of up to 75 megabits per second (Mbps), with an expected average of 12 to 25 Mbps. This means downloading a 600 megabyte album of songs with a 4G LTE-capable device will take only three and a half to seven minutes and a 1.2GB HD movie from iTunes will take between seven and 14 minutes. Importantly, if TELUS customers travel outside of 4G LTE network coverage areas, they will move seamlessly from 4G LTE to the existing 4G HSPA network with no disruption of service.

4G LTE is the latest evolution in TELUS’ wireless network technology plan made possible by the 2009 launch of its coast-to-coast 4G HSPA wireless network service. Today this network reaches more than 97 per cent of Canadians. Since 2000, TELUS has invested more than $30 billion to bring Canadians some of the most advanced wireless networks in the world.

Additionally, TELUS is putting customers first and embracing new ideas to make the TELUS experience even better. By listening to customers, TELUS has not only launched Canada’s first network experience mobile application to report network issues, it has also eliminated activation fees and dramatically simplified its entire fee schedule. This builds on a series of improvements where TELUS has also eliminated carrier 911 and system access fees on all its Clear and Simple rate plans; reduced bill shock with Flex Data Plans, Data Notifications and travel roaming packages; added Caller ID and Voicemail as standard on all TELUS rate plans; simplified device pricing with Anytime Upgrades; and revolutionized mobility contracts by introducing a Device Balance instead of a contract termination fee.

For more information on TELUS 4G LTE please visit: telusmobility.com/4GLTE or check out our coverage map at: telusmobility.com/coverage.

About TELUS

TELUS (TSX: T, NYSE: TU) is a leading national telecommunications company in Canada, with $11 billion of annual revenue and 13.2 million customer connections, including 7.7 million wireless subscribers, 3.4 million wireline network access lines, 1.4 million Internet subscribers and 712,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services, including wireless, data, Internet protocol (IP), voice, television, entertainment and video.

In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed more than $300 million to charitable and not-for-profit organizations and volunteered 4.8 million hours of service to local communities since 2000. Fourteen TELUS Community Boards lead TELUS’ local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.

For more information about TELUS, please visit telus.com.

Forward-looking statements

This news release contains forward looking statements regarding further LTE coverage expansion, LTE device availability and content library growth. By their nature, forward-looking statements require the Company to make assumptions and predictions about future events and are subject to inherent risks and uncertainties, which could cause actual outcomes to differ materially from that expressed or implied by the forward looking statements. Accordingly, readers are cautioned not to place undue reliance on forward-looking statements. TELUS disclaims any intention or obligation to update or revise forward-looking statements.

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For more information, please contact:

Holly Dunn, for TELUS

holly.dunn@dunnassociates.ca

902-266-3866

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