All you need to know to make sure you get into the stadium as safe and conveniently as possible:
Times
Gates Open: 5pm
Support – Johnny Apple: 7pm
One Direction: 8.30pm
Restricted access
No camping will be allowed outside the venue.
No persons will be allowed to queue outside the venue until 10am on the day of the show.
If you fail to comply with this requirement and refuse to vacate the area after being instructed to do so by security and/or SAPS, we reserve the right to confiscate your ticket and escort you from the venue. In the case of an unaccompanied minor your parents / guardian will be contacted to collect you from the venue and if they fail to do so within a reasonable time we will contact City social services.
Please note: You risk missing the show without the option of a refund if you chose to ignore this very important safety & security requirement.
Transport:
There is no parking available at the stadium. A full transport plan will be released in due course.
Drop & Go: We have set up a drop & go at P4 (off Vlei Road)
Disabled Parking: please email donne@bigconcerts.co.za to book.
Note that security will be ensuring that all disabled parking ticket holders have the relevant paperwork to allow them access to the dedicated parking area.
Venue Map
Click link below to view venue map: http://www.bigconcerts.co.za/one-direction-cape-town-map
Please print a copy of the map and give it to your children and those attending as it shows entrance points and contact information.
Entrance Points
VERY IMPORTANT: Note your ticket and the gate you need to use to get into the stadium. All field ticket holders both Golden Circle and General Admission area require an armband to access the field. These are collected at the relevant Gate outlined below:
Golden Circle Standing West enter through Vlei Road into Athletics Stadium West Entrance.
General Admission Standing West enter through Vlei Road into Athletics Stadium West Entrance.
Golden Circle Standing East enter through South Entrance at Granger Bay Boulevard.
General Admission Standing East enter through South Entrance at Granger Bay Boulevard.
Seated tickets enter through Fritz Sonnenberg Road. Turnstile 1-11 or North Turnstiles off Beach rd (no armband required).
Suite Tickets: If you purchased suite tickets you must enter through Fritz Sonnenberg Road. Turnstile 1-11. Once inside enter through the Foyer indicated on your ticket which will either be Foyer A, E or F.
Important Safety Information for Parents and Minors
Age & Height Restrictions
All fans attending the concerts that are younger than 14 years of age must be accompanied by a parent/guardian.
No one under 13 years, or anyone that is shorter than 1.2 metres, will be permitted onto the Golden Circle and General Admission field standing areas for safety and security reasons. Please note: Security will strictly monitor this requirement and anyone not meeting these requirements will be relocated to alternative seats in the stands. If you refuse to be relocated we reserve the right to refund your ticket and you will not be allowed to access into the venue.
Please note: You risk missing the show without the option of a refund if you chose to ignore this very important safety & security requirement. Please contact Computicket before the day of the show to swap your tickets for seated tickets if you do not meet these minimum requirements.
No disabled persons will be allowed on the field for safety and security reasons.
Emergency Contact Details
Children between the ages of 14-18 years of age who are not accompanied by a parent / guardian must have an emergency contact number for their parent / guardian saved under the name ICE on their mobile phones.
If you don’t have a mobile phone, or if you are concerned that you will run out of battery on your mobile phone, please write this information on a piece of paper and keep it safely on your person.
Please ensure that you write your name and surname, that of your parent / guardian, and emergency contact details clearly in bold capital letters.
Please make sure your mobile phone is fully charged before leaving for the concert. There are no mobile charging stations at the event, and you are advised to close all non-essential applications such as Facebook and Twitter and switch off all non-essential services such as Bluetooth and Wi-Fi when your mobile phone reaches 20% battery capacity.
Lost & Found (missing persons at the concert)
We have set up a Lost and Found hub at the venue. This is located on the podium between Block 117 and Block 116 at the information centre.
Please print this map out and educate those attending on how to find this facility in the event that they are separated from their group, parent / guardian.
We have also set up a dedicated call centre number which can be reached on 011 759 7215 (this is our call centre number that is in direct contact with the Cape Town health and safety team) should you need to contact the Lost and Found hub. This number can be used for all incidents, queries and emergencies and will be in operation the day of the event as well as after the event.
We will be employing dedicated Chaperones that will be stationed throughout the stadium. They will be easily identifiable, and their sole purpose is to ensure your safety and security.
For unaccompanied minors, it is advisable for parents to educate their children about the inherent dangers of attending large- events. Do not talk to strangers, do not accept food or beverages from strangers, and do not get into a vehicle with strangers. Always adhere to the instructions from security. If you are in a situation where you feel unsafe or uncomfortable always put your safety first and approach the nearest security steward or chaperone or call 011 759 7215 for assistance.
Security, chaperones, the event organisers and SAPS will not leave the venue until every person in the precinct has left.
Dos and Don’ts
Don’t forget to bring with you on the day: your tickets, ID (if you have one), a fully charged mobile phone, cash (NO ATMs on site) or a debit/credit card, and appropriate clothes for all weather conditions.
Do make sure you stay hydrated and eat properly before and throughout the concert. Always put your safety & security first, even if it means you lose your position in the queue or on the field. Security, Medical- and Disaster Risk staff will be positioned inside and outside the stadium to respond to any emergencies, and reserve the right to extract you from any area for safety & security reasons.
Prohibited items:
Professional cameras or professional recording devices are not permitted. Selfie sticks are allowed but if you use it in a way that poses a danger to yourself or others it will be confiscated.
Glass bottles or containers or other heavy and/ort sharp objects , which could potentially be used as projectiles (excluding sunglasses, binoculars and prescription or reading glasses)
Any illegal drugs
Skateboards, scooters, roller blades or bicycles
Knives, weapons of any nature or fireworks
Any object that could be used to distract, hinder or interfere with any performer including laser pointers and flashlights
Flags with poles, large flags or banners that may obstruct the view of other patrons
Any whistle, horn, musical instrument, loud hailer, public address system
Digital, electronic or other recording or broadcast device
Any item that you intend to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes
No animals apart from authorised guide/companion dogs
Any dangerous goods and any other items by management to be dangerous or capable of causing a public nuisance
Professional cameras or video recorders
Umbrellas
Braais
Camping Chairs
Cooler Boxes
Food and refreshments (including soft drinks and alcohol) which will be available for sale inside the concert.
Food & Beverages:
Food and beverages will be available for sale inside and outside the stadium to purchase. However no food/beverages will be allowed into the venue.
Please note no alcohol will be sold at the stadium or will be permitted to be brought into the stadium.
Fan Flags & Posters:
All flags/ posters/ banners must be detached from sticks / poles.
All banners and flags will be checked by security for profanity or inappropriate wording/statements.
Large flags, banners and other objects that may obstruct the view of others will not be permitted.
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